Our Guides

5 stars

On our recent trip to South Dakota my wife and I decided we wanted to learn the basics of rock climbing. We found a great place in Custer called Sylvan Rocks and booked our event via the internet. We chose the 6 hour adventure in Custer State Park. On the web form, I also filled in what we wanted to learn and our expectations. The day of our climb we arrived at the shop and were immediately greeted by smiling staff members. Sylvan provides everything you need but we already had our climbing harnesses and shoes. We met our guide, Brandon. He inspected our harnesses, confirmed our expectations, and off we went to the park. If you do not have a pass for the park you will need to get one before entering. Check out the park earlier in the week and get your pass so you can get right to the climbing sites. My wife and I each grabbed a rope bag, our helmets and gear, then followed Brandon to the climbing sites. First thing you need to know, if you are going to learn to climb or climb with a guide, go with someone who is certified. Earlier in life I was a certified dive instructor. As with diving, climbing certifications are critical. All of the guides at Sylvan are certified. Enough said. Brandon was extremely professional. He took the time to listen to our desires and then implemented our requirements on the wall. We received instruction on the ground prior to beginning our first climb and then before we knew it, we had climbed a 40 and 60 foot pitch. After additional training and a snack break, we climbed a 155 foot pitch. More instruction and we were top roping together. I cannot tell you how much we enjoyed our time with Brandon. He is an incredible teacher. His background as the co-owner of the shop and his life and living on the wall is very heartwarming. Upon returning to the shop, we were again greeted by staff who ask us how our adventure went. One thing you need to know about the store, if you need anything for climbing, they have it in the shop. And not only for climbing, but other sports as well. Brandon had some extra time so we hung out on the front porch of the shop for a little while and had a few snacks before we left for the day. Totally fun, extremely professional, highly recommend, we will be back.

Google

5 stars

As a group of a 7 y/o who proved to be a bit afraid of climbing very high, an adult female who was afraid of heights, and 2 adult males (with slightly varying fitness abilities), all 4 of us had a great time. Our guide Brandon was extremely patient and able to challenge all of us and make us all feel like we really accomplished something! The area we climbed was challenging enough without being too challenging, and offered great views. None of us had ever rock climbed on real rocks before, but yet we felt extremely safe the whole time. As a company, they were extremely flexible with us making a last minute reservation. This is easily my number 1 suggestion for a thing to do while in the area!

TripAdvisor

5 stars

Our guide Brandon was incredible and was so fun to share stories with! Getting to climb and rappel at Sylvan Lake was one of the most incredible and beautiful experiences I’ve ever had, there’s nothing else like it.If I ever decide to go rock climbing again, I will definitely choose Sylvan Rocks 💯💯.

Google

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