My friend and I were looking for our first outdoor climbing endeavor, so we booked the 6-hour Palisades climb. It was an amazing experience. Our guide Jeff was easy to communicate with beforehand, even when we thought plans had to be rearranged. Day of we had a blast, Jeff was safe, helpful and just a fun, nice guy. I look forward to climbing through Sylvan again!!
Can't say enough positive things about Sylvan Rocks. Prompt communication, professional, super safety-focused, engaging, fun and easygoing. My only small criticism was that they could have taken a bit more time to ask about our climbing skills, but I would still recommend them as highly as possible.
I highly recommend Sylvan Rocks. We climbed at Custer State Park for the 4 hour package with a family group of 11 people (ages 9 to 47) and our guides (Lindsay, Chris, Ben) expertly trained and supported us all in climbing. They took time to patiently outfit our group, trained us in climbing techniques, encouraged climbers, and coached those who wanted to learn belay technique. I noticed how they used our names and gently provided support when climbers were stuck. The experience left us with an interest in climbing again!