Ross was our guide and he did an awesome job showing us the basics of rock climbing and making the whole group comfortable with what we were about to do. Overall just a cool guide! Very pleased with the customer service and clear communication from the Sylvan Rocks team. 10/10 would recommend to new and experienced climbers.
As an experienced climber who had taken a bunch of years off of the rock I’ve started to get back into climbing with my wife and two kids, 9 and 11.I had some detailed nitty gritty questions about gear for my kids and some changes that have taken place in climbing since I’d dropped off so I stopped in Sylvan Rocks in Custer to see if I could find a few answers.Darryl was a wealth of knowledge and he was able to give me all the info I needed. In detail. I had been bumping into some of the Sylvan Rocks guides while we were climbing and they were impressive. Darryl carries himself in that same professional way as he dealt with our needs. Darryl didn’t suggest we upgrade any gear, but I took the opportunity to make some purchases of gear we wanted to give a try because Darryl was so helpful.I love it when a company earns my business. Sylvan Rocks did for sure.In a couple of years the kids will be ready to head out for some instruction from a qualified guide. Sylvan Rocks will get our business.
Brandon was amazing, very conscious of everyone's safety, and great working with our group of 3 ages 8-67! A memorable day and so glad we did the 6 hour day in Custer State Park! The highlight of our trip and highly recommend!!
