We had an incredible experience with our guides Ryan and Chris. They were great with our kids (ages 8 and 10). My youngest was very nervous to try some of the routes. Chris helped her get started on an easy route that gave her the confidence to try all the others. They were great about assessing all of our abilities and making sure we all had a challenge, but not so much that we couldn't climb. This was our favorite activity that we did while on vacation. They were also extremely safe, checking our gear and their own gear before every single climb.